Following dinner with a new friend working with the open-eyed people at Trendwatching, persuing their site today i came across this RFID-dy/mobile-phone story and had to share it. It’s a funny proof of concept, which somehow befits a fast-food restaurant…(don’t imagine this in a gourmet setting except as a skillfully introduced piece of stagecrafted experience design).

“Working with SK Telecom, McDonald’s in Korea is testing food ordering by RFID (radio-frequency identification). A pilot program in Seoul’s Shinchon neighbourhood lets customers place an order by pointing their cell phone at the items they want. Actually, it’s not quite that simple—they first need to download software to their phone and then, seated at their McDonald’s table, plug an RFID reader into the phone and aim their handset at a menu with built-in RFID chips. Items are automatically charged to their cell phone bill. As soon an order is ready, a message is sent to the customer’s cell phone, letting them know that they can pick up their tray at the counter.

According to SK Telecom, McDonald’s “Touch Order” system is the first in the world that lets customers use RFID to place orders at a restaurant. Like GoMobo, the company that enables members to order food by text message at a growing number of US restaurants, Touch Order allows customers to avoid queues, making the buying process faster and more convenient for both the restaurant and its patrons. One to watch if you’re in mobile commerce or the fast food business! (Related: Food ordering by text message.)

Website: www.mcdonalds.co.kr

Being notified when you food is ready was something i also experienced in the US, earlier this year too. Some sandwich joint gave me a blocky wireless receiver which beeped when my sandwich was ready. Was pretty unexpected, and if only the sandwich were as good as the idea of signaling when the food was ready…..

via springwise

“A system called “Town Pocket” will be deployed at 153 shops including 109 apparel stores, 14 cafes and restaurants, 10 hair salons, 13 accessory shops, and 7 shoes/sports shops. All these shops will install an RFID reader device (photo) to which customers show their wallet phones in order to “bookmark” stores. People who don’t have wallet phones can also use QR codes (for camera phone users) or a special email address (if you send an empty email message to this address, you can bookmark the store).”

via RFID in Japan